Do you ship to Canada, Puerto Rico, Bahamas or any other country?moderncleaning2018-06-22T15:55:55+00:00
We only ship within the United States.
Can I ship to PO Boxes, APO or FPO addresses??moderncleaning2018-06-22T15:56:16+00:00
No. Our shipping partner, UPS, must ship to a physical address.
What if my package(s) arrive damaged?moderncleaning2018-06-22T15:56:29+00:00
Please open the package and inspect the product for damage as soon as the package is delivered. If your product shows sign of damage, please notify us at within 3 days of receipt. Damages to the shipping carton do not constitute a damage claim.
When will my credit/debit card be charged?moderncleaning2018-06-22T15:56:45+00:00
Your card will be charged after your order is submitted.
Is Modern Cleaning responsible for a products warranty?moderncleaning2018-06-22T15:57:03+00:00
Modern Cleaning makes no expressed or implied warranty for any merchandise sold. All warranty claims must be made by the purchaser directly with the respective manufacturers or their representatives.
Can I cancel or change my order after it is placed?moderncleaning2018-06-22T15:57:33+00:00
Once an order is placed, it can only be cancelled or changed before the product has been shipped.
Are your products refurbished?moderncleaning2018-06-22T15:57:49+00:00
Modern Cleaning only sells brand new products.
What shipping options are available?moderncleaning2018-06-22T15:58:48+00:00
We ship UPS ground on all orders.
Is there a charge for shipping?moderncleaning2018-06-22T15:58:31+00:00
We offer free ground shipping on all orders over $250.
Is a discount available if products are purchased in bulk?moderncleaning2018-06-22T16:01:23+00:00
I am missing an item or received the incorrect item. What can I do?moderncleaning2018-06-22T16:01:51+00:00
Please contact us within 7 days after delivery and we will have the correct item sent to you as quickly as possible. If notified after 7 days, we will not be able to correct the order.
Will I be charged sales tax on my order?moderncleaning2018-06-22T16:02:11+00:00
We are required to collect 9% sales tax on orders from or delivered within the state of South Carolina. No other orders will be charged sales tax.